The information gap occurs when information is asymmetrical, meaning that one party knows more or has access to more of the information than another. Commonly this is in the form of experts and consumers and can be seen in examples such as real estate agents, salespersons, and corporations selling you their product or service in which you are unable to make an informed decision due to the asymmetry.

 

The Disconnected Team is working on creating episodes that can help to bridge this gap for consumers.